


"Your active participation can result in a
positive evaluation"
Think back over your last few
performance reviews. You have had a performance review
every year, right? How did you like the process? Were
there any surprises? Did you take an active role in your
performance review? Was your manager skillful and comfortable
with the process?
If you’re like a lot of
people, your review is not a pleasant experience. Part of the
reason might be your manager’s discomfort or inexperience with
the process. Why aren’t managers better at this? Most managers
confess to hating doing reviews. They tell me: They don’t want
to hurt feelings. They worry about an angry reaction, which will
make things worse. They don’t like playing judge and jury.
They don’t know the words to say. They worry about litigation,
if they say something wrong. No wonder many performance reviews
never happen or the manager just goes through the motions.
Why not take a more proactive
role in your own review and make the process a more useful,
positive experience? There is no rule that says you have to just
sit there and listen. In fact, most managers would be relieved
if their employees took more responsibility for participating in
their own review. After all, most employees today work
autonomously and don’t have a supervisor peering over their
shoulders, monitoring their day-to-day performance.
Here are
a few tips that might help you make your next review a powerful,
positive experience:
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Take the opportunity to do
a self-evaluation, several weeks before your scheduled
review. If your manager doesn’t suggest this, you can
offer to complete one. You might say, “Do you mind if I
do a self-evaluation? It might make it easier for you to
prepare for my review. And I’d like the opportunity to
do a self-critique.” Your manager can’t possibly
remember it all, especially if he or she has many
employees. A self-review will help you to get credit for
things your manager forgot or underestimated. In addition,
you’ll be able to beat your manager to the punch on
things you know you have to improve. (Hint: Be honest with
yourself. If you rate yourself much higher than your
manager does, it will be a difficult discussion.)
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It’s critical to appear
approachable and coachable. If you get angry or defensive,
it won’t help you in the long run. You need to hear everything.
So, if you hear something negative, manage your
defensiveness by asking questions. Repeat back what they
said, to force yourself to listen. Ask for examples so you
can get clarification.
Here are
seven common mistakes managers make and what you can do to avoid
them:

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If
your reviewer seems reluctant to say something.
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Say,
“If you’re afraid you’ll hurt my feelings, don’t
be. I really want to know about anything that might be
holding me back…even if it doesn’t seem like a big
thing.”
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If
you’re only hearing how good you are.
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Say,
“It’s wonderful that you feel I am doing so well.
But I like having something to work on so I can keep
getting better. What could I focus on?”
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If you’re
only hearing what you did wrong.
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Say,
“Is there any part of my performance you think I did
well?”
Or, “What percentage of my total performance are you
saying is below your expectations?” Or, “Are you
saying I’m meeting expectations but I just need to
improve, or are you saying I’m below expectations and
my job is in trouble?”
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You’re only
hearing about one incident, or a recent incident.
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Say,
“Is this a pattern your seeing or a one-time
incident?”
Or, “If you step back and look at my total
performance, what percentage does this incident
represent?”
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If
you’re surprised by the information.
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Say,
“I’m concerned that you’ve never told me this
before. I would have been happy to work on this but now
it’s too late to do anything about it for this
performance review.”
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If
your manager is rushing through the review or appears to
be going through the motions.
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Say,
“If you’re pressed for time, I’d rather wait until
we can have a more thorough discussion.”
Or, “There are very few comments written here. I’d
really like to know how I’m doing.”
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Becoming an active participant
in your own review will not only make it a more meaningful
process it will help you to become more proactive in your own
career development.
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