


"Put previous job in the past and focus on your
new position"
Question:
Dear Joan,
I have a serious problem. I have a sneaking suspicion
that a former employer is giving me a negative reference
(verbally), but in writing the reference is neutral. It
has not affected me in getting a job. I do believe that
I am being treated in “a certain way” when I am
hired for a job. It’s almost like I am on some type of
probation and the current employer is testing me to see
how I will react to certain situations. I know it sounds
strange, but you would have to be in my shoes to see
what I’m talking about. It’s like retaliation but in
an indirect way. How can I get to the bottom of this?
Also, I have asked my current
employer for a “courtesy copy” of my ex-employer’s
reference about me, and the current employer seems to
have a problem with it. What can I do? |
Answer:
What you can do is work on your paranoia. If your past employer
gave you a negative reference—either verbal or written—you
wouldn’t have gotten the job you have. The reason you feel
like you’re being tested is because you are. Most
employers consider the first few months on the job as
‘introductory.’ During this time, the employee is given
training and his/her performance is observed. Some employers
formalize this time as ‘probation’ and a performance review
is given at the end of the period. However, this is not a magic
date and action based on poor performance can be taken at any
time.
I think you
made a problem for yourself when you asked to see a copy of your
former employer’s reference. It probably sent up a red flag in
your current employer’s mind. He or she must wonder why you
want to see it. Your manager may be concerned that there is
something very bad that happened on your former job or you
wouldn’t be so worried about what they said on your reference.
If you feel that you are being abnormally scrutinized, I suspect
this is the reason. I recommend that you forget about your past
job and focus your energy on what you can do to succeed at the
one you have.
| Question:
Dear Joan:
Help! I just started as an Executive Assistant a few
months ago and since then my boss and I have tried to
get together on a regular basis to get ourselves
organized as a team. We have set up 9:30 a.m. meetings
for each day but that has only lasted for a couple of
days at a time. Also, during that time my boss will
answer phone calls, which interferes with and delays
what we are discussing. Additionally, my boss indicates
that he will meet with me later in the day and, of
course, he does not.
He is delighted that I put his calendar on the computer
but fails to keep it up-to-date. Ironically, he
complains when his work builds up and says that we just
have to get our act together. HOW? I have made several
suggestions and have been tenacious at times to meet
with him. Since nothing works, I am quite frustrated.
Thank you for any advice you can give me. |
Answer:
These
questions ran through my mind as I read your letter:
-
* Has this
manager ever worked with an assistant before? (If so, how
did they work together?)
-
Is his
workload really so crushing that he simply has no time?
-
Does this
manager prefer a scattered “shoot from the hip” work
style and, therefore, is unable or unwilling to get more
proactive?
In any event,
your manager needs some direct input from you on what you need
to succeed in your job. And you need to be flexible and willing
to build some teamwork on the fly.
It’s unlikely
that your manager will drastically change his stripes but you
may be able to make some inroads on his old habits. For
instance, give up on the idea of having daily meetings. It’s
probably not going to happen. Instead, try to come up with
alternative ways to communicate.
For instance,
in our office, most of us are on the run and the time we spend
in the office is filled with phone calls and catch-up work.
Trying to have a meeting on a regular schedule is impossible.
Susan, our Client Services Manager, uses a system that we
developed called The Daily Tribune. She keeps a running log of
all the day’s important phone calls and events. On the day’s
list she asks any (or all) of us questions, advises us on
decisions she has made, relays conversations she has had with
clients, advises us of changes in our schedules, updates us on
her projects and reminds us to get things done. We each get a
copy, either via fax, paper or e-mail (whichever we are likely
to see that day). It helps us to stay on track and keeps us
linked to each other. We then write our notes in response to
each item and return it to her. It has become a virtual version
of a face-to-face meeting. You will need to come up with an
approach that will work for you.
In addition, I
suggest that you initiate a meeting with your manager about what
you need from each other. Explain that you are frustrated
because you want to help him manage his work and his time more
efficiently. Ask him to come halfway in helping you to do this.
For instance, tell him that when he picks up the phone during
your meetings it fragments and prolongs your sessions and you
don’t get much done. Offer to pick up all missed messages and
report them immediately when the meeting ends.
Explore his
preferred work style to see where you can fill in the gaps.
Rather than attempt to meet daily, suggest a weekly lunch or a
weekly morning huddle before the workday typically begins. If he
doesn’t carry a digital calendar or laptop during the day,
it’s unlikely that he’ll ever keep his computer calendar up
to date. If you like having his calendar on the computer,
perhaps he could show you his paper calendar a few times a week
as he adds things, to enable you to keep your calendar updated.
In other words, look for creative ways to work together. It may
feel less structured than you’d like, but over time you may
find that you will operate more as a team than you thought
possible.
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